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Find a lost license key

Search your inbox for HNGR first: the key came in your purchase email. Otherwise open Settings → License on any activated computer and click Reveal or Email my key, or look it up at hangar.tools/licenses.

Licenses and devices · 3 min read · Updated

Search the email from your purchase

Your key arrived in the email you received when you bought Hangar. Search your inbox, and your spam folder, for HNGR: every key looks like HNGR-XXXX-XXXX-XXXX.

Not there? Use one of the two routes below. Both ask you to confirm the purchase email with a six-digit code, so only you can see the key.

Reveal it in Settings

On any computer where Hangar is activated, press ⌘, (Ctrl+, on Windows), choose License and confirm your purchase email; opening your license shows each screen.

The key is masked. Click Reveal to show it and the copy button to copy it, or Email my key to send it to your purchase email.

The License section with the full key HNGR-8F3K-T2WD-7Q2M revealed, a copy button, a Hide button and Email my key
  1. Your full key
  2. Copy key
  3. Email my key

Find it on hangar.tools

No Hangar at hand? Go to your licenses on hangar.tools in any browser. Enter your purchase email under License email, click Send code, then type the code and click Verify.

Your plan and computers appear. Click Reveal key to show the key, or Email my key to have it sent again.

The Your licenses page on hangar.tools for alex@northwind.example, showing Hangar Crew with 3 of 3 devices in use, three computers each with Deactivate, and Reveal key, Email my key and Sign out links
  1. Reveal key

With the key in hand, activate your license on the new computer, or move Hangar to a new computer if every seat is taken.

Still stuck?

If the purchase email address no longer exists, or the code never arrives after a look in spam, write to support. Include your name and the approximate date of the purchase so the order can be found.

Common questions

Can I buy Hangar again to get a new key?

There is no need. Hangar is a one-time purchase and one key covers your whole plan, so the steps on this page always get the same key back.

Does showing or emailing my key deactivate anything?

No. Revealing or emailing the key only shows it to you. Your computers stay activated, and nothing changes until you deactivate one.

Can I use a different email address to find my key?

No. The code is only sent to the address used at checkout, which keeps the key private. If that address no longer works, write to support.

Still stuck?

One person reads every message, usually with a reply within a day.