Agencies and studios
Photographers
Podcasters
Video and social creators
Marketers and content teams
How do I ask for a refund?
If Hangar is not right for you, write to support within 30 days of your purchase and you will be refunded.
Include the email address you bought with so the order can be found quickly. We may ask what did not work, so Hangar can improve, but the refund does not depend on your answer.
What happens after the refund?
The license stops working on every computer it was activated on, and Hangar shows This license is no longer active. Once the refund is confirmed, uninstall the app.
Every file Hangar made stays on your computer, because it was saved in your own folders from the start.
Try Hangar before you buy
The free trial is the full app for 3 days, with no card and no account, which is the easiest way to know whether Hangar fits. What the trial includes has the details.
The terms of service have the complete refund wording, and the pricing page compares the plans.
Common questions
Do I have to explain why I want a refund?
No. We may ask what did not work so Hangar can improve, but the refund does not depend on your answer.
What happens to my files after a refund?
Nothing. Everything Hangar produced is an ordinary file in your output folder and stays on your computer.
Is Hangar a subscription I need to cancel?
No. Every plan is a one-time purchase, so there is nothing to renew and no monthly charge to stop.
Still stuck?
One person reads every message, usually with a reply within a day.